{"id":8361,"date":"2021-06-18T05:25:16","date_gmt":"2021-06-18T05:25:16","guid":{"rendered":"https:\/\/aldg.ca\/about\/service-a-la-clientele\/"},"modified":"2024-07-03T12:56:45","modified_gmt":"2024-07-03T12:56:45","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/aldg.ca\/en\/about\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"<p>[vc_row row_btt_skin=&#8221;light&#8221; row_background_text_position=&#8221;front&#8221; css=&#8221;.vc_custom_1624227171909{padding-bottom: 5px !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_column_text]<\/p>\n<h3>What sets ALDG above the competition is our dedication to provide the best customer service<\/h3>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][\/vc_row][vc_row row_btt_skin=&#8221;light&#8221; row_background_text_position=&#8221;front&#8221; css=&#8221;.vc_custom_1625625531366{margin-bottom: 70px !important;}&#8221;][vc_column width=&#8221;5\/6&#8243;][vc_column_text]We enjoy helping individuals learn everything they need to know about putting up fences, gates, and railings. For any questions just call us at 613-777-3024, and we will gladly answer them all.<\/p>\n<p><strong>You may also email info@aldg.ca for any questions about:<\/strong><\/p>\n<ul>\n<li>Order Processing<\/li>\n<li>Complete Installation<\/li>\n<li>Do-It-Yourself Projects<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>We also have replacement parts, i.e.- clamps, post caps, and more, for our products. During business hours our supply counter is available to anyone.<\/p>\n<p>As part of our dedication to provide great service we also give you one-day notice before order shipment, and seven-day notice before our installation team comes to install your fencing. Other features of our service include:[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row row_btt_skin=&#8221;light&#8221; row_background_text_position=&#8221;front&#8221; css=&#8221;.vc_custom_1625625412364{margin-bottom: 35px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h4 style=\"text-align: left;\">Custom Orders<\/h4>\n<p style=\"text-align: left;\">Whatever your needs are we are able to custom design any kind of fencing or gates at your request. Items on our website can be used as they are, or for a cost increase they can be used as the basis for a custom order. If you would like to look into doing a custom design, then call us and we will work with you to achieve the look you want.<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h4 style=\"text-align: left;\">Price and Sales Tax<\/h4>\n<p style=\"text-align: left;\">Since our pricing is subject to change any sales promotion replaces any estimations or catalogue prices. We also apply any appropriate sales taxes.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_btt_skin=&#8221;light&#8221; row_background_text_position=&#8221;front&#8221; css=&#8221;.vc_custom_1625605185194{margin-bottom: 70px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h4 style=\"text-align: left;\">Order Cancellation<\/h4>\n<p style=\"text-align: left;\">Mistakes can happen. If there has been a mis-order, or an undesired order then a customer can call 613.909.8951. We do not want our customers or ourselves getting what they do not need or want. Cancellations cannot be made for custom orders.<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][\/vc_column][\/vc_row][vc_row row_btt_skin=&#8221;light&#8221; row_background_text_position=&#8221;front&#8221; row_background_text_align=&#8221;left&#8221; row_skin=&#8221;dark&#8221; row_background_text_1=&#8221;SERVICES&#8221; row_background_text_size=&#8221;180px&#8221; row_background_text_padding_top=&#8221;65px&#8221; row_background_text_size_1280=&#8221;180px&#8221; row_background_text_size_1440=&#8221;180px&#8221; row_background_text_color=&#8221;#dedfe0&#8243;][vc_column]<div class=\"mkdf-elements-holder   mkdf-one-column  mkdf-responsive-mode-768 \" ><div class=\"mkdf-eh-item    \"  data-item-class=\"mkdf-eh-custom-4033\" data-1367-1600=\"142px 0 0 0\" data-1025-1366=\"142px 0 0 0\" data-769-1024=\"96px 0 0 0\" data-681-768=\"96px 0 0 0\" data-680=\"99px 0 0 0\">\n\t<div class=\"mkdf-eh-item-inner\">\n\t\t<div class=\"mkdf-eh-item-content mkdf-eh-custom-4033\" style=\"padding: 142px 0 0 0\">\n\t\t\t[vc_column_text]<\/p>\n<h2>OUR SERVICES<\/h2>\n<p>[\/vc_column_text]\t\t<\/div>\n\t<\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][vc_row row_btt_skin=&#8221;light&#8221; row_background_text_position=&#8221;front&#8221; css=&#8221;.vc_custom_1634829151113{margin-top: -25px !important;margin-bottom: 70px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;]<div class=\"mkdf-banner-holder  mkdf-hover-background-color mkdf-banner-info-default\">\n    <div class=\"mkdf-banner-image\">\n            <\/div>\n    <div class=\"mkdf-banner-text-holder\" style=\"padding: 35px 22px 31px 0\">\n\t    <div class=\"mkdf-banner-text-outer\">\n\t\t    <div class=\"mkdf-banner-text-inner\">\n\t\t        \t\t            <h5 class=\"mkdf-banner-subtitle\" >\n\t\t\t            with support and guidance\t\t            <\/h5>\n\t\t        \t\t        \t\t            <h4 class=\"mkdf-banner-title\" style=\"color: #303030;margin-top: -3px\">\n\t\t                Do it yourself\t                <\/h4>\n\t\t        \t\t\t\t                    <a itemprop=\"url\" href=\"https:\/\/aldg.ca\/en\/services\/do-it-yourself\/\" target=\"_self\"  class=\"mkdf-btn mkdf-btn-medium mkdf-btn-simple\"  >\n    <span class=\"mkdf-btn-text\"><\/span>\n    <\/a>\t\t        \t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t        <a itemprop=\"url\" class=\"mkdf-banner-link\" href=\"https:\/\/aldg.ca\/en\/services\/do-it-yourself\/\" target=\"_self\"><\/a>\n    <div class=\"mkdf-banner-bottom-line\" ><\/div>\n<\/div>[vc_empty_space][\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div class=\"mkdf-banner-holder  mkdf-hover-background-color mkdf-banner-info-default\">\n    <div class=\"mkdf-banner-image\">\n            <\/div>\n    <div class=\"mkdf-banner-text-holder\" style=\"padding: 35px 22px 31px 0\">\n\t    <div class=\"mkdf-banner-text-outer\">\n\t\t    <div class=\"mkdf-banner-text-inner\">\n\t\t        \t\t            <h5 class=\"mkdf-banner-subtitle\" style=\"font-size: 12px;color: #666666\">\n\t\t\t            for all your projects\t\t            <\/h5>\n\t\t        \t\t        \t\t            <h4 class=\"mkdf-banner-title\" style=\"color: #303030;margin-top: -3px\">\n\t\t                Drafting &amp; Design\t                <\/h4>\n\t\t        \t\t\t\t                    <a itemprop=\"url\" href=\"https:\/\/aldg.ca\/en\/services\/drafting-design\/\" target=\"_self\"  class=\"mkdf-btn mkdf-btn-medium mkdf-btn-simple\"  >\n    <span class=\"mkdf-btn-text\"><\/span>\n    <\/a>\t\t        \t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t        <a itemprop=\"url\" class=\"mkdf-banner-link\" href=\"https:\/\/aldg.ca\/en\/services\/drafting-design\/\" target=\"_self\"><\/a>\n    <div class=\"mkdf-banner-bottom-line\" ><\/div>\n<\/div>[vc_empty_space][\/vc_column][\/vc_row][vc_row row_btt_skin=&#8221;light&#8221; row_background_text_position=&#8221;front&#8221;][vc_column][vc_cta h2=&#8221;Trust us with your project&#8221; shape=&#8221;square&#8221; add_button=&#8221;bottom&#8221; btn_title=&#8221;Get a quote&#8221; btn_style=&#8221;classic&#8221; btn_shape=&#8221;square&#8221; btn_color=&#8221;black&#8221; btn_size=&#8221;lg&#8221; btn_link=&#8221;url:https%3A%2F%2Faldg.ca%2Fen%2Fonline-quote%2F|title:Soumission%20en%20ligne&#8221;]If you have any questions about your next aluminium\u00a0project, please give us a call at\u00a0<a href=\"tel:6137773024\"><strong>613 777-3024<\/strong><\/a>\u00a0or email us at\u00a0<strong><a href=\"mailto:info@aldg.ca\">info@aldg.ca<\/a><\/strong>. Our staff will be more than happy to help you. ALDG has everything you need![\/vc_cta][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row row_btt_skin=&#8221;light&#8221; row_background_text_position=&#8221;front&#8221; css=&#8221;.vc_custom_1624227171909{padding-bottom: 5px !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_column_text] What sets ALDG above the competition is our dedication to provide the best [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":8100,"menu_order":8,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8361","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Service - Aluminium Depot Gatineau<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/aldg.ca\/en\/about\/customer-service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Service - Aluminium Depot Gatineau\" \/>\n<meta property=\"og:description\" content=\"[vc_row row_btt_skin=&#8221;light&#8221; row_background_text_position=&#8221;front&#8221; css=&#8221;.vc_custom_1624227171909{padding-bottom: 5px !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_column_text] What sets ALDG above the competition is our dedication to provide the best [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/aldg.ca\/en\/about\/customer-service\/\" \/>\n<meta property=\"og:site_name\" content=\"Aluminium Depot Gatineau\" \/>\n<meta property=\"article:modified_time\" content=\"2024-07-03T12:56:45+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/aldg.ca\/en\/about\/customer-service\/\",\"url\":\"https:\/\/aldg.ca\/en\/about\/customer-service\/\",\"name\":\"Customer Service - Aluminium Depot Gatineau\",\"isPartOf\":{\"@id\":\"https:\/\/aldg.ca\/#website\"},\"datePublished\":\"2021-06-18T05:25:16+00:00\",\"dateModified\":\"2024-07-03T12:56:45+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/aldg.ca\/en\/about\/customer-service\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/aldg.ca\/en\/about\/customer-service\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/aldg.ca\/en\/about\/customer-service\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/aldg.ca\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"About\",\"item\":\"https:\/\/aldg.ca\/en\/about\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Customer Service\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/aldg.ca\/#website\",\"url\":\"https:\/\/aldg.ca\/\",\"name\":\"Aluminium Depot Gatineau\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/aldg.ca\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Customer Service - Aluminium Depot Gatineau","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/aldg.ca\/en\/about\/customer-service\/","og_locale":"en_US","og_type":"article","og_title":"Customer Service - Aluminium Depot Gatineau","og_description":"[vc_row row_btt_skin=&#8221;light&#8221; row_background_text_position=&#8221;front&#8221; css=&#8221;.vc_custom_1624227171909{padding-bottom: 5px !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_column_text] What sets ALDG above the competition is our dedication to provide the best [&hellip;]","og_url":"https:\/\/aldg.ca\/en\/about\/customer-service\/","og_site_name":"Aluminium Depot Gatineau","article_modified_time":"2024-07-03T12:56:45+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/aldg.ca\/en\/about\/customer-service\/","url":"https:\/\/aldg.ca\/en\/about\/customer-service\/","name":"Customer Service - Aluminium Depot Gatineau","isPartOf":{"@id":"https:\/\/aldg.ca\/#website"},"datePublished":"2021-06-18T05:25:16+00:00","dateModified":"2024-07-03T12:56:45+00:00","breadcrumb":{"@id":"https:\/\/aldg.ca\/en\/about\/customer-service\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/aldg.ca\/en\/about\/customer-service\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/aldg.ca\/en\/about\/customer-service\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/aldg.ca\/en\/"},{"@type":"ListItem","position":2,"name":"About","item":"https:\/\/aldg.ca\/en\/about\/"},{"@type":"ListItem","position":3,"name":"Customer Service"}]},{"@type":"WebSite","@id":"https:\/\/aldg.ca\/#website","url":"https:\/\/aldg.ca\/","name":"Aluminium Depot Gatineau","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/aldg.ca\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/aldg.ca\/en\/wp-json\/wp\/v2\/pages\/8361","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aldg.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aldg.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aldg.ca\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aldg.ca\/en\/wp-json\/wp\/v2\/comments?post=8361"}],"version-history":[{"count":8,"href":"https:\/\/aldg.ca\/en\/wp-json\/wp\/v2\/pages\/8361\/revisions"}],"predecessor-version":[{"id":9470,"href":"https:\/\/aldg.ca\/en\/wp-json\/wp\/v2\/pages\/8361\/revisions\/9470"}],"up":[{"embeddable":true,"href":"https:\/\/aldg.ca\/en\/wp-json\/wp\/v2\/pages\/8100"}],"wp:attachment":[{"href":"https:\/\/aldg.ca\/en\/wp-json\/wp\/v2\/media?parent=8361"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}